Wal-Mart should have replaced the oill pan and here's why. The oversize plugs are self tappers, and each time you take them in and out, you run the risk of cross threading again. That's what they're afraid of. It got stripped originally, because someone overtorqued it. Their poor work, has now become YOUR problem, and that's not how to do business.How do you fix a stripped oil pan?
If Wal-Mart damaged your oil pan, they are responsible for repairing it correctly. If they had the repairs done and now won't change the oil because of the repair work done, they are responsible for getting it corrected. They damaged it, they repaired it, they have to stand behind it.
File a complaint with the Better Business Bureau.
just tell walmart that stripped it that you want them to fork over the money to replace it. stop all the hassle of going from walmart to walmart. most mechanics will not touch something that has been alterd so they will not be reliable if it breaks or whatnot so tell walmart in durant to pay for a new pan to be put on.. they make billiions a yr so they can dish out $100 to replace it.. good luck
i have fixed lots of oil pans and have used everything from silicone to a plug....my opinion is they are just giving your mother the run around and if they are the ones that broke it to begine with i would make them replace it.
those people at wal-mart are jerks. if the drain plug was stripped all they had to do is put a self tapping plug in it. a self tapping plug comes with a washer and it makes its own threads.
The plug size has nothing to do with changing oil. But for obvious reason, if you simple putting the new oversize plug in without re-threading (making new teeth) your plug would not seal properly. Eventually it would not seal and leak oil. Worse case is it would fall off while driving and destroy your car. Have it fix properly by putting in new thread and proper plug of any size. Or, just get a new oil pan. Depend on the car it can be expansive.
The Wal-mart that does not touch your car is smart because it is a lot of responsibilities. I would not touch your car with plug like that. The thread is stripped, you need new thread or new pan with proper thread, period. But, the plug size or type does not matter. My car have 50 cent .5';x1';long s.s. bolt with a 25 cent s.s. washer for a plug. I save me money to know these things.
Stripping or rounding off the hex on an oil pan bolt has nothing to do with the threads. If the threads were screwed-up there's no way in hell I would have allowed anyone to screw an oversized threaded oil drain plug on *my oil pan! Wish you'd have explained exactly what about the drain plug was origionally messed-up.
I don't understand why a new ';standard'; oil pan drain plug wasn't substituted for the first one Walmart messed up.
Here's where you made a big mistake. A new car dealer of your mothers car should have done the repairs to begin with. If a complete new oil pan was needed then so be it. You should and could have communicated with them through the process.
No comments:
Post a Comment